Please send the zipped file to us so that we can get the detailed information to look into. Click "OK" button to open that saved folder. Then double click to run this tool on the PC with problem and click "Save report".Īfter it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. If you still fail to install our program, please send us the requested file for further analysis. Then download the latest Advanced SystemCare 10.3 from, and then manually install it. C:\Program Files (x86)\IObit\Advanced SystemCare (for 64-bit computer) Please try to delete all left program files and directories of Advanced SystemCare.
I disabled Kaspersky and tried to disable Windows Defender but I don't think it was fully deacticated (in the new Windows 10 Creators Update, it seems I can't fully turn it off).Īnyone else got some stuff I can test out? I don't want to wipe the PC and start fresh because IObit doesn't install correctly. Tried to install again after uninstalling and cleaning using Ccleaner, and same issue.
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